• What does this mean?
  
  • We are unable to move forward at this time because one or more of the following obligations are significantly past due. This may include: 
    
    • A mortgage that is two or more months delinquent, and/or
    • Homeowners Assocation (HOA) dues that are more than 12 months past due
  •  Because one or more of these requirements was not met, your application is not eligible at this time. 
• How can I become re-eligible?
  
  • Subject to review, this eligibility requirement may be met once the mortgage is no longer two or more months past due and/or the HOA balance is no longer more than 12 months past due. Please note that meeting this requirement does not guarantee approval, and your application will still be subject to a full underwriting review.
  • To request a re-review, you may provide documentation showing that the mortgage is not two or more months past due or HOA balance not more than 12 months past due, such as:
    
    • An updated mortgage statement showing current status
    • Bank transaction history showing that the relevant mortgage payment has cleared
    • An HOA statement or receipt showing the outstanding balance has been paid or brought current

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