Unable to verify identity
What does this mean?
- It may mean:
- Homeowners are required to provide a valid/current government-issued photo ID for review.
- Based on internal findings, the file has discrepancies and does not meet our eligibility requirements.
How can I become re-eligible?
- If you believe there was an error in our assessment, please reach out to us at decision-info@point.com with the most up-to-date government-issued photo ID.