What does this mean?

• You have not completed a required step or follow-up in the application process, such as accepting an estimate, responding to an open follow-up, or providing the necessary documentation needed to move forward. ‍

How can I become re-eligible?

• Please send us a message at decision-info@point.com letting us know that you would like to reopen your application. Applications are generally reopened within 14 days, and if your application is re-opened,please complete any outstanding follow-ups.